DELIVERY AND PICK-UP TIME

Delivery Order Hours: Tue-Thu, Sun 11:00 a.m. - 2:30 p.m. & 5:00 p.m. - 9:00 p.m., Fri-Sat 11:00 a.m. 2:30 p.m. & 5:00 p.m. - 9:30 p.m. We're closed on every Monday!

- After you submit your order, you will receive
1) A password-setting email (for first time customer)
2) A pending confirmation email and
3) A processing confirmation email from us

- Within 5 minutes, you should get a processing confirmation email or a call from us. If not, please help us help you rush your order by calling us at (562) 697-4408 due to the traffic of the business or the system fails caused by an internet problem in rare case. 

We're trying our best to deliver food to you with our best time and service.
We're also making sure with every single item that the food is fresh and hot so that it won't disappoint you and keep you satisfied even until the last bite.

For Regular Order We do free delivery within 3 miles. Delivery charge of $1.50 - $5.00 will be automatically applied if beyond 3 mile boundary without notice. Further than 5 miles may be cancelled. We reserve the right to do so, depending on the volume of the orders and the time of the business in order to service you at our best.

For Re-delivery Order In case of our driver fails delivering order due to you do not answer our driver call and/or open the door to pick up the food in 10 mins, you may come to pick-up the food yourself to avoid additional fee. We do re-delivery on request within 3 miles with delivery charge of $3.00 - $5.00. The fee will automatically apply to your final receive. You may cancel your order. We reserve the right to charge you 50% of the total order for return/cancel orders. For more detail, please check on Return Policy.

For Catering Order We do free delivery up to 20 miles depending on the volume of the order. For more detail, please contact one of our sale representative or the manager.

 

Delivery time does vary by distance, preparation time and business during peak hours.

Estimated delivery time in 5 mile radius

  • for 1 - 3 items is between 30 - 40 minutes
  • for 4 - 6 items is between 40 - 50 minutes
  • for 7 - 9 items is between 50 - 60 minutes

Pick-up time does vary by preparation time and business during peak hours.

Estimated pick-up time

  • for 1 - 3 items is between 20 - 30 minutes
  • for 4 - 6 items is between 30 - 40 minutes
  • for 7 - 9 items is between 40 - 50 minutes

 

QUESTIONS AND COMMENTS

If you have questions or comments, please contact us at:

Address: Thai Time Cuisine / Order Online
330 N Harbor Blvd., La Habra, CA 90631

or

Tel: (562) 697-4408

or

Email: customerservice@thaitimecuisine.com or click here